Business Phone System Prices
VoIP, Cloud, PBX & Traditional Phone Systems Cost
Clear pricing for business phone systems in Australia.
Compare VoIP, cloud-based phone systems, hosted PBX, and traditional phone systems, including setup costs, monthly pricing, and what’s included.
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BUSINESS PHONE SYSTEM COST SNAPSHOT
Compare Costs in Seconds
| Phone System | Setup Cost | Monthly Cost (Per User) | Key Inclusions |
|---|---|---|---|
| Traditional Phone System | $100 - $500 | $40 - $80 | Basic telephony |
| VoIP Phone System | $0 - $300 | $20 - $50 | Call routing, mobile app |
| Cloud-Based Phone System | $0 - $500 | $25 - $70 | Remote access, SMS |
| Hosted PBX Phone Systems | $200 - $1,000+ | $30 - $80 | Full system + support |
Clear Cost Structure
✔ One-off vs monthly costs clearly separated
✔ Most plans include core features
COST OF A BUSINESS PHONE LINE IN AUSTRALIA
What’s Included
- Call routing
- Voicemail
- Mobile app + softphone
- SMS
- Optional call recording
Traditional lines cost more and offer less flexibility than VoIP services.
WHAT A FULL PHONE SYSTEM COSTS
Upfront Costs
• Desk phone / handset: $100–$400
• Setup and onboarding
• Network adjustments (if needed)
Monthly Costs
• Per user licence: $25–$70
• Calls (bundled or PAYG)
• Support and maintenance
Add-Ons That Affect Pricing
• CRM integrations
• Microsoft Teams
• Advanced call routing
• Reporting dashboard
• Video conferencing
COMPARE PHONE SYSTEM TYPES
| Feature | Traditional | VoIP | Cloud | Hosted PBX |
|---|---|---|---|---|
| Setup | High | Low | Low | Medium |
| Monthly | Medium | Low | Medium | Medium |
| Flexibility | Low | High | High | High |
| Remote Access | No | Yes | Yes | Yes |
Best Fit by Business Type
VoIP phone systems
→ cost-focused businesses
Cloud-based phone systems
→ growing teams
Hosted PBX
→ multi-site or scaling businesses
SMALL BUSINESS PHONE SYSTEM COST BY TEAM SIZE
1 - 5 Users
$100 - $300/pm
Simple, low-cost setup
6 - 20 Users
$300 - $1,200/pm
Balance of cost and features
20+ Users
$1,000+/pm
Scalable, centralised system
REAL-WORLD COST EXAMPLES
Startup
3 users, cloud-based system
$90 - $150/pm
Mobile-first, no hardware
Retail or Office
5 users, desk phones
$200 - $350/pm
Better call handling
Professional Team
10 users, integrated system
$400 - $700/pm
Reporting + integrations
Multi-Site Business
20+ users, hosted PBX
$1,000+/pm
Central control across locations
WHAT AFFECTS YOUR FINAL COST
Key Cost Factors
- Number of users
- Call volume
- Phone numbers
- Hardware vs softphone
- Integrations
- Internet setup
Hidden Costs to Check
- Setup fees
- Number porting
- Extra features
- Contract exit fees
- Call overages
Look Beyond Price
HOW TO COMPARE PROVIDERS
- What’s included
- Support quality
- Contract terms
- App access
- Scalability
FAQ'S
$25 - $70 per user/month on average.
$20 - $50 per user/month plus extras.
Yes - lower setup and running costs.
Simple. Clear. No Guesswork.
GET A QUOTE
Tell us your setup. Get a tailored quote based on your business needs.
✔ Clear pricing
✔ No hidden costs
✔ Scalable systems
