Contact Us

 
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Contact Us

Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For product information or service assistance:
info@norcom.com.au

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Norcom customers may also use our toll free telephone support center to contact a service representative during regular business hours:


Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

 

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Telephone:

Live Customer Care Center

1800 68 78 70
Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and public holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

07 3036 5596


Snail Mail:

Send your inquiries to:

  • Norcom Pty ltd
  • Attention: Customer Care Center
  • Unit 1, 351 MacDonnell Rd
  • Clontarf, Queensland, Australia
  • 4020