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Product Name
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LG Nortel 24 IPE
This is ideal for the small buisness.
This system offers all the functions of its bigger brothers
without the price tag.
This system can be VoIP enabled.
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| Product Description |
ARIA 24
Communication Solution for Small Business - Feature Rich
and Affordable! |
| Today’s
convergent world of communications has brought about an
evolution in business communication systems. LG Nortel’s
Aria 24 is part of a new class of communication systems,
an IP-Enabled PBX. Built to support Voice Over Internet
Protocol (VoIP) while continuing to provide all the
services, features and the reliability of a traditional
business telephone system. |
The
powerful Aria 24 is built on revolutionary technology that
provides features such VoIP, Networking, Bluetooth, WiFi*
wireless handsets, CTI (computer telephony integration),
USB connectivity and more.
It is the most powerful system built to date in its class.
In fact, it delivers virtually all of the features of the
larger Aria systems, providing the most advanced
communication tools for your business in today’s
competitive environment.
*WiFi is scheduled for availability Q1 2007 |
| Future
Friendly Philosophy |
| As
technology evolves, it is reassuring to know that LG
Nortel incorporates a future-friendly philosophy into the
design of all Aria phone systems. The Aria 24 supports 4
generations of digital handsets, dating right back with
the first released in 1995. |
| The entire
range of Aria systems is built on a uniform operating
platform to provide a range of benefits to your business.
With a single operating platform LG Nortel is able to make
the handsets compatible across its entire range from the
Aria 24 through to the Aria 600. And all these systems are
able to network together to integrate multiple office
sites. |
| Move to
VoIP at your own pace |
Aria 24
gives you the option to move to VoIP when the time is
right for you. Because it has evolved from traditional PBX
technology it can be installed and operated as a
traditional telephone system and at any stage you can
progressively integrate VoIP into your business.
The advantages of integrating VoIP in stages means you
don’t have to outlay large resources to upgrade your
entire data network to enjoy benefits such as toll savings
between networked office sites and IP extensions into
remote sites or home offices.
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Product Name
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LG Nortel 130 & 130c IPE
This is ideal for the medium to larger
orginization. This system offers all the functions you would
expect of a corporate PABX System
This system can be VoIP enabled.
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| Product Description |
| ARIA 130c
and 130 IP ENABLED PBX TELEPHONE SYSTEMS |
VoIP
enabled PBX to support 8-70 users. All the latest features
with operational functionality designed from the user's
perspective. Features are logical, simple and easy to use.
|
| Based on
modular architecture, the Aria 130c and 130 is perfect for
organisations requiring anywhere from 5 to 130 ports. By
simply adding plug-in modules it will expand to
accommodate new features or capacity, as your business
needs dictate. |
| A
telephone system is not just about making or answering
calls, it ’s about providing real benefits and solutions
to your organisation. Solutions and benefits that improve
efficiency, productivity and image. |
Locate
staff wherever they are within your premises. Staff may be
paged via handsets and alerted to important calls, or may
be contacted on their own DECT wireless phone.
Advanced call waiting features, such as call waiting
identification while on another call, allows you to answer
those calls that cannot be missed. Together with
voicemail, where customers can leave personalised
messages, your organisation will no longer suffer from
lost calls and lost business.
|
Reducing
unnecessary call costs greatly improves the profitability
of your organisation. Least cost routing allows your
business to automatically take advantage of the cheapest
call rates made available by network carriers.
Aria standard call reporting features help monitor calls
being made by individual extensions and together with
various call restrictions that may be placed on these
extensions helps control call costs.
|
Imagine a
phone system that improves your staff’s efficiency in
the way they handle calls, including making, answering and
transferring.
Staff no longer have to waste time searching for telephone
numbers of important customers – they can easily be
located in the system’s own phone directory. And
together with the last number redial feature, allowing
staff to redial any of the last 10 numbers they have used,
more time can be spent on areas of your business that add
value and profitability.
The ease of answering a call and transferring it to the
right person quickly and efficiently can sometimes be
understated. This function may mean the difference between
a satisfied or disgruntled customer. The Aria one touch
transfer feature means calls are easier to process quickly
and correctly.
|
| Customer
service starts by connecting your customers with the
person or service they want as quickly and efficiently as
possible. |
Connecting
people is the philosophy behind our call processing
design. The intelligence, power and user friendliness of
the Aria PBX gives you the ability to ensure callers get
the level of service you want them to receive.
Starting with basic features such as DID, callers are able
to contact directly the person or department they require.
More advanced processing features such as ACD Groups,
preferred line answer priority (PLA) and DID re-routing
provide call queuing, priority and routing to process
calls and locate available staff to handle your
customer’s enquiries.
Where employees are away from their desk, Aria mobility
options such as DECT or paging will connect callers and
stop telephone tagging. Employees on the road can have
their calls forwarded off-net to their mobile, providing
callers transparent connections. Staff who are away can
leave temporary messages offering the caller options to
leave a message or be transferred (by the Auto Attendant)
to another person or department.
These are just a few of the benefits the Aria PBX offers
to ensure your callers receive the attention you want them
to get.
• Distinctive ring cadences for recall, internal and
external calls
• Call Waiting CLI displays the number of the second
incoming caller
• Call accounting statistics output
• Five ring modes - Day, Night, On Demand, Weekend and
Automatic
• Auto attendant call progress prompts
|
Callers
expect to get through to the person they want. If that
person is not available or not at their desk, the Aria PBX
provides them the next best thing - options.
The multi-layered Auto Attendant offers callers a number
of options, so they may select the one that best suits
them. By pressing a single digit they can transfer to
reception, off-net to a mobile or another site, choose to
leave a message or activate a page.
Night messaging also allows you to offer your callers real
live options outside of your normal business trading
hours.
|
| If you
operate a call centre, it is possibly the communication
hub of your business. Aria’s standard business software
includes advanced ACD functionality for you to manage this
important resource. You will benefit from productivity
gains resulting from efficient call handling. |
| Call
Centre Features and Statistics: |
•
Supervisor can re-route a queued call to a new destination
• Call monitoring by supervisor
• Agents can log on to multiple groups
• Call status on LCD handsets: number of calls in queue,
longest time and average time
• Total calls and number of unanswered calls
• Average and longest queued calls
• Number and total time when all agents are busy
• Average ringing and service time
|
| Computer
Telephone Integration (CTI) |
| CTI
combines the power and resources of two of the most
powerful tools in your organisation, the computer network
and the telephone system, to create a valuable business
application that can increase service levels and
productivity. |
| The
Aria’s PC based attendant console with point and click
operation can help process calls quickly and accurately in
high call volume environments. |
| Management
and call analysis software are valuable tools for call
centres. Information provided by these applications can be
made available to management, supervisors and agents
anywhere on your LAN. Valuable real-time information,
instructions and alerts are now available at a glance on
staff computers. |
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Product Name
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LG Nortel 600 IPE
This is ideal for the larger corporate
orginization. This system offers all the functions you would
expect of a corporate PABX System
This system can be VoIP enabled.
|
| |
|
| Product Description |
| ARIA 300
& 600 IP ENABLED PBX TELEPHONE SYSTEMS |
| Based on
modular architecture, the Aria is perfect for
organisations requiring anywhere from 130 to 500+ ports.
By simply adding plug-in modules it will expand to
accommodate new features or capacity, as your business
needs dictate. |
| One
Network - Multiple Applications |
In a
competitive business environment where customer service
and satisfaction are paramount to success, the Aria’s
ISDN focus offers you the widest possible choice of
features to meet these demands.
From superior call quality to desktop video conferencing
and cutting edge technology, such as Voice over Internet
Protocol (VoIP) to the creation of virtual private
networks, our new generation phone systems will deliver
the latest voice and data communication solutions.
|
Imagine a
phone system that improves your staff’s efficiency in
the way they handle calls, including making, answering and
transferring.
Staff no longer have to waste time searching for telephone
numbers of important customers – they can easily be
located in the system’s own phone directory. And
together with the last number redial feature, allowing
staff to redial any of the last 10 numbers they have used,
more time can be spent on areas of your business that add
value and profitability.
The ease of answering a call and transferring it to the
right person quickly and efficiently can sometimes be
understated. This function may mean the difference between
a satisfied or disgruntled customer. The Aria one touch
transfer feature means calls are easier to process quickly
and correctly.
|
A
telephone system is not just about making or answering
calls, it ’s about providing real benefits and solutions
to your organisation. Solutions and benefits that improve
efficiency, productivity and image.
No lost business |
Locate
staff wherever they are within your premises. Staff may be
paged via handsets and alerted to important calls, or may
be contacted on their own DECT wireless phone.
Advanced call waiting features, such as call waiting
identification while on another call, allows you to answer
those calls that cannot be missed. Together with
voicemail, where customers can leave personalised
messages, your organisation will no longer suffer from
lost calls and lost business.
|
Reducing
unnecessary call costs greatly improves the profitability
of your organisation. Least cost routing allows your
business to automatically take advantage of the cheapest
call rates made available by network carriers.
Aria standard call reporting features help monitor calls
being made by individual extensions and together with
various call restrictions that may be placed on these
extensions helps control call costs.
|
| Customer
service starts by connecting your customers with the
person or service they want as quickly and efficiently as
possible. |
Connecting
people is the philosophy behind our call processing
design. The intelligence, power and user friendliness of
the Aria PBX gives you the ability to ensure callers get
the level of service you want them to receive.
Starting with basic features such as DID, callers are able
to contact directly the person or department they require.
More advanced processing features such as ACD Groups,
preferred line answer priority (PLA) and DID re-routing
provide call queuing, priority and routing to process
calls and locate available staff to handle your
customer’s enquiries.
Where employees are away from their desk, Aria mobility
options such as DECT or paging will connect callers and
stop telephone tagging. Employees on the road can have
their calls forwarded off-net to their mobile, providing
callers transparent connections. Staff who are away can
leave temporary messages offering the caller options to
leave a message or be transferred (by the Auto Attendant)
to another person or department.
These are just a few of the benefits the Aria PBX offers
to ensure your callers receive the attention you want them
to get.
• Distinctive ring cadences for recall, internal and
external calls
• Call Waiting CLI displays the number of the second
incoming caller
• Call accounting statistics output
• Five ring modes - Day, Night, On Demand, Weekend and
Automatic
• Auto attendant call progress prompts
|
Callers
expect to get through to the person they want. If that
person is not available or not at their desk, the Aria PBX
provides them the next best thing - options.
The multi-layered Auto Attendant offers callers a number
of options, so they may select the one that best suits
them. By pressing a single digit they can transfer to
reception, off-net to a mobile or another site, choose to
leave a message or activate a page.
Night messaging also allows you to offer your callers real
live options outside of your normal business trading
hours. |
| If you
operate a call centre, it is possibly the communication
hub of your business. Aria’s standard business software
includes advanced ACD functionality for you to manage this
important resource. You will benefit from productivity
gains resulting from efficient call handling. |
| Call
Centre Features and Statistics: |
•
Supervisor can re-route a queued call to a new destination
• Call monitoring by supervisor
• Agents can log on to multiple groups
• Call status on LCD handsets: number of calls in queue,
longest time and average time
• Total calls and number of unanswered calls
• Average and longest queued calls
• Number and total time when all agents are busy
• Average ringing and service time
|
| Computer
Telephone Integration |
| CTI
combines the power and resources of two of the most
powerful tools in your organisation, the computer network
and the telephone system, to create a valuable business
application that can increase service levels and
productivity. |
| The
Aria’s PC based attendant console with point and click
operation can help process calls quickly and accurately in
high call volume environments. |
| Management
and call analysis software are valuable tools for call
centres. Information provided by these applications can be
made available to management, supervisors and agents
anywhere on your LAN. Valuable real-time information,
instructions and alerts are now available at a glance on
staff computers. |
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Product Name
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LG Nortel Hospitality
This system, can be adapted on the
130, 130c and 600 systems.
This system can be VoIP enabled.
|
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| Product Description |
Hospitality
environments have unique requirements. Guests demand many
of the features they have become accustomed to, both at
home and work, from the hotel’s phone system, while
retaining easy access to hotel services. Because LG
Nortel's Aria Hospitality systems have been designed
specifically for the industry, they provide these
features, along with reliability and quality of service
that have made LG Nortel one of the world’s most
respected brands in electronics.
Extensive voice messaging solutions that help your guests
stay in touch. Value added features that help your staff
service your guests professionally such as guest name
display or maid status. Tailor made features such as
check-in/check-out functions, wake up calls, child
monitoring or pre-paid call limit. Just some examples of
how LG Nortel's Aria Hospitality provides the features
that help maintain guest comfort and satisfaction - and
helps to improve your bottom line.
LG Nortel's Aria Hospitality system is available in many
configurations. The modular design and flexibility makes
Hospitality suitable for an 8- room guesthouse right up to
400-room hotel complex.
LG Nortel's Aria Hospitality can be used as a stand-alone
system, integrated with hotel management software or
interfaced to a new or existing front of house PMS
package. Whichever you choose, be assured that both your
guests and staff will have access to one of the leading
hospitality solutions in the market place.
Designed for ease of use, manufactured to ensure
reliability and competitively priced, LG Nortel's Aria
Hospitality systems are an asset to your business. Packed
with features that can be invoked to suit your operation
and to handle the communications needs from guest rooms
and hotel administration, you’ll be convinced that
nothing is as welcoming as LG Nortel’s smiling face…
|
| Guests can
receive messages in their voice-mail box or as a message
from, for example, the front-desk or concierge, all
indicated by the phone’s message lamp. Message retrieval
is as easy as one touch – and the system’s
intelligence directs the guest’s enquiry call to the
message origination automatically –voice mail system,
front desk etc. The lamp is extinguished when the last
message is retrieved (or erased, in the case of voice
messages). On check-out, any remaining voice messages are
automatically erased from the internal messaging system. |
| Guests can
either program their own wake-up call or have the front
desk do it for them. A wake-up message can be played to
the guest. |
| Guests can
call friends or colleagues staying in the hotel. This
feature can be enabled or disabled on a room, group or
system basis. |
| Guests can
activate ‘do not disturb’ feature on their extension
preventing incoming calls. Alternatively calls can be
forwarded to the guests mailbox. Do not disturb may be
overridden by front desk in cases of emergency. |
| Guest rooms
can be called directly by outside parties, which is
particularly useful in long-stay businesses such as
nursing homes or retirement complexes. |
| Recorded
information about hotel services may be made available to
guests. Guests can access this information at the touch of
a button. |
| Guest
Access Rights – Class of Service |
| Guests may
be assigned various levels of access to telephone
functions and outgoing call destinations |
The system
can be equipped with LG Nortel’s system integral DECT
(Digital Enhanced Cordless Telephony) wireless handsets.
This may be made available to your staff or guests,
providing the guest with on-the-move access, just as if
they were in their room, and ensuring staff can be
contacted at any time.
For smaller establishments, the DECT system ensures that
no call ever goes unanswered, or door-phone unattended by
providing a mobile front-desk!
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Product Name
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LG Nortel Dect Wireless
This system, can be adapted on the
130, 130c and 600 systems.
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| Product Description |
The key
to any successful business in today’s highly competitive
environment is customer service. People expect to be
served first time, every time. LG Nortel's Aria GAP
compliant DECT ensures your staff do not miss any
important calls or business. LG Nortel's Aria DECT offers
you total freedom of movement without being out of reach
of your customers. You can carry your extension in your
pocket whilst still retaining feature functionality of
your LG Nortel Aria digital telephone system.
|
| Improve
your organisation's efficiency |
| Mobility
helps increase the efficiency and productivity of your
organisation. Staff remain contactable at all times,
ensuring important decisions are made without delay and
staff are able to manage their day more effectively. Your
business will also save money on the number of return
calls that your staff will have to make. Customers will be
in contact with your staff whenever they need them. |
| You are
covered wherever you go |
Total
coverage of your premises can be achieved by strategic
placement of base stations. Your staff can roam around
your premises effortlessly, without calls being dropped.
Network your office sites and staff can use their DECT
handset at any of these premises. Calls made direct to
their DECT phone number are automatically routed to them
no matter which office they are working in. Thus, creating
your own private mobile network.
|
| Compact,
Stylish and Portable |
| Light,
compact, stylish and portable - Aria DECT handsets are
perfect for staff who are constantly on the move. Improved
response times and greater flexibility enhance your
professional image with your customers. Aria DECT is a
vital part of your organisation’s communications. |
| Keeping
your company on the move |
Just look
at the myriad of benefits Aria DECT can introduce to your
organisation.
• Eliminates ‘Telephone Tag’
• Important staff are located ‘First Time’
• Reduces call charges (Mobile and Fixed)
• Improves response time for clients
• Quicker decision making process
• Staff are free to walk around
• Coverage over large areas and multi-level buildings
• Ideal for hospitals, department stores, warehouses,
car yards etc
• Networking - use on multiple sites
• Linked station pairs
• Digital voice quality
• Easy to use - menu driven, dial-by-name
• Hot keys for one touch speed dialling
• Full function of your desktop extension
• Backlit keypad
• Handsfree headset
• Auto answer function
• Vibrating ring alert
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Product Name
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Voxserv IP PBX
A Powerful Pure IP PBX, if you can think of it, then Voxserv
IP can probably do it
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| Product Description |
This is an exciting new product. Based on
Asterisk IP, Voxserv IP is a linux powered telephone system with
amazing features, flexibility, and will grow to suit any business
requirements. In a traditional PBX system, services are proprietary
to that manufacturers brand. The system you purchase, will need to
be a certain model and size, and the system is fitted with plug-in
cards to suit your capacity.
With h Voxserv IP, you can add as few or
as many extensions as you like.
No hardware is required to expand
the system when used in conjunction with an IP phone company.
Phones can be created and configured very easily by you
and your web browser, or we can do this for you remotely.
The phones can be plugged into any LAN
connection on your office network, so re organizing your office is
easy.
Unlike your current phone system, this
system will support many different manufacturers handsets.
Polycom, Linksys, Cisco, Snom and Aastra just to name a few.
In a rapidly changing market, it's good
to know that your phone system will be able to keep up with the
times if something better comes along. You wont have to replace
the whole system.
If your on the go, you can also connect
to the system via many free softphone applications available, or
we can arrange a VPN connection back to your home office for a
fully functional desktop phone connected to your PBX system.
Another major plus with Voxserv IP is
it's redundancy. We perform an automatic full system backup every
week, offsite, or we can tailor the system backup to your needs. A
recovery disk is also supplied, so that in the unlikely event of
critical failure, you can restore the system to any windows PC in
under 1 hour.
We think you'll find there is no other
system on the market that offers you this level of redundancy.
Here is a list of available features in
Voxserv IP. There are no licensing fees for features and functionality,
but some features may require custom configuration.
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